Refunds and Cancellations Policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for cancelling an order is 30 days from the date you paid us for the service.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement in writing (e.g. “I wish to cancel my subscription, unique reference/order number…”) by email to contact@retentionregister.co.uk

Subject to applicable laws and regulations of England and Wales, we will reimburse you no later than 30 days from the day on which we receive your cancellation email. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Refunds and Cancellations Policy, please contact us by e-mail, contact@retentionregister.co.uk